Effective Date: February 25, 2026
Company: Craftex, LLC (“Craftex,” “we,” “us,” “our”)
Website: craftexwall.com
Contact: info@craftexwall.com | +1 (888) 302-4157
Address: 1516 1st St, Kirkland, WA 98033, USA
1) What This Policy Covers
This Privacy Policy explains how Craftex collects, uses, shares, and protects information when you visit our website, submit forms, request information, or interact with our marketing and advertising.
2) Information We Collect
A) Information you provide
We may collect information you choose to provide, such as:
- Name, email address, phone number, company name
- Mailing address (if you provide it)
- Messages submitted through contact/quote/training forms
- Training or certification-related details you provide (for scheduling, attendance, certificate records, etc.)
B) Information collected automatically
When you use our website, we may automatically collect:
- IP address and approximate location (derived from IP)
- Device type, browser type, operating system
- Pages viewed, links clicked, time spent, referring/exit pages
- Cookie identifiers and similar tracking data
C) Information from third parties
We may receive information from:
- Advertising partners (e.g., Meta/Facebook, Google)
- Analytics providers (e.g., Google Analytics)
- Email marketing providers (e.g., Mailchimp; and Odoo Email Marketing when used)
3) How We Use Information
We use information to:
- Respond to inquiries, quotes, and requests
- Provide training information, scheduling, and certification communications
- Improve website performance and user experience
- Send marketing emails (you can opt out anytime)
- Run advertising and measure ad performance (including retargeting, where enabled)
- Protect our website and business from fraud, abuse, and security threats
- Comply with legal requirements and enforce our policies
4) Cookies, Analytics, and Advertising
We use cookies and similar technologies for:
- Site functionality (basic operations)
- Analytics (e.g., Google Analytics)
- Advertising (e.g., Google Ads, Meta Pixel) including measurement and, where enabled, remarketing/retargeting
You can control cookies through your browser settings. Blocking cookies may affect site functionality.
5) How We Share Information
We may share information with:
- Service providers that help us operate (hosting, analytics, email marketing, advertising tools)
- Legal/compliance recipients when required by law or needed to protect rights, safety, and property
- Business transfers if Craftex is involved in a merger, acquisition, or asset sale
We do not share personal information with third parties except as described in this Policy.
6) Targeted Advertising / “Do Not Sell or Share” (State Privacy Laws)
Some U.S. state privacy laws treat certain advertising data sharing (like using pixels for targeted ads) as “selling” or “sharing” personal data.
You may have the right to opt out of targeted advertising depending on your state. To request an opt-out, email us at info@craftexwall.com with the subject: “Privacy Opt-Out Request.”
7) Email Marketing
If you subscribe or request information, we may send marketing emails.
You can opt out anytime by clicking Unsubscribe in the email or emailing info@craftexwall.com.
8) Data Retention
We keep information as long as needed for business purposes, training/certification records, legal/tax requirements, dispute resolution, and enforcing our agreements.
9) Security
We use reasonable safeguards to protect information. However, no online system can be guaranteed 100% secure.
10) Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.
11) Your Privacy Rights (U.S.)
Depending on your state, you may have rights to:
- Request access to personal information we have about you
- Request deletion or correction (subject to legal exceptions)
- Opt out of targeted advertising (where applicable)
To make a request, email info@craftexwall.com. We may verify your identity before fulfilling requests.
12) International Visitors
Craftex is based in the United States. If you visit from outside the U.S., you understand your information may be processed in the U.S. where laws may differ from your location.
13) Changes to This Policy
We may update this Policy. The updated version will be posted on this page with a new Effective Date.
14) Contact Us
Craftex, LLC
1516 1st St, Kirkland, WA 98033, USA
info@craftexwall.com
+1 (888) 302-4157